Traveling Coaches, the nationally recognized training, application configuration and user adoption consulting partner to law firms, announced today that Memphis-based Baker Donelson Bearman Caldwell & Berkowitz has purchased Traveling Coaches’ CLASSe content for the Firm’s on-going technology learning program.
Baker Donelson Bearman Caldwell & Berkowitz owns Traveling Coaches’ original industry-leading CLASS (Continued Learning and Software Skills) program, which is designed for instructor-led training initiatives. CLASSe facilitates a different style of training: just-in-time eLearning. A collection of short, interactive, online lessons called CLASSe Briefs, this is a program that is ideal for busy attorneys and staff who need to learn how to accomplish specific tasks “on the fly.” By purchasing CLASSe, Baker Donelson Bearman Caldwell & Berkowitz is able to offer lawyers and staff a blended learning approach with various styles and options for learning.
“We have worked with Traveling Coaches since 2005 utilizing their CLASS materials. I was so excited when my CIO, John Green, approved the purchase of the CLASSe content package as well. In preparing for our Firm-wide upgrade to Win7 and Office 2010, the CLASSe Briefs have saved the Training and Development Team many hours of work. We no longer need to start from “scratch” to create eLearning modules to post in our LMS. The eLearning Briefs are short and direct, which is perfect for our End Users. They do not always have a lot of time to attend the standard classroom training sessions. The eLearning Briefs are great for quick how-tos,” said Lisa Williams-Smith, Training Manager at Baker Donelson Bearman Caldwell & Berkowitz. “The collaboration of the CLASS materials and the CLASSe Briefs are also a part of our latest initiative for individualized custom learning, since our staff recently completed their application assessments. The Firm has embraced this collaboration and we expect our End Users to be successful.”
Traveling Coaches’ CLASS program currently consists of 289 classroom modules and CLASSe includes over 1,700 eLearning lessons, both products covering topics from Microsoft Office applications to document management systems and Word productivity tools. The materials are customizable and designed to be used for university-style training programs. CLASSe Briefs are drawn from CLASS curriculum and offer the same high-level quality and consistency.
“The purchase of CLASSe will significantly increase and diversify Baker Donelson’s technology learning and support offerings to their users,” added Gina Buser, Chief Executive Officer of Traveling Coaches. “And, we are thrilled to include Baker Donelson among the firms that use our tools for their continuing learning and support initiatives.”
About Traveling Coaches
Traveling Coaches is the legal industry’s most experienced and preferred partner for gaining user adoption of technology. Since 1995, over 900 law firms and legal departments have partnered with Traveling Coaches to increase return on technology investments through our proven change management and user experience programs. We work with firms of all sizes and geographies, including the majority of Am Law 100 firms, offering innovative solutions such as: Office 2010 user adoption strategic planning, communication and marketing consultation; user training and floor support; IT Support Staff training; Office 2010 configuration; and CLASS™ curriculum/eLearning content. For more information, visit us at www.travelingcoaches.com
About Baker Donelson Bearman Caldwell & Berkowitz
Over the past 121 years, Baker Donelson has built a reputation for achieving results for our clients on a wide range of legal matters. While providing legal services is our focus, it is how we deliver them that sets us apart. Our goal is to provide clients with more than what they have come to expect from a law firm.
Baker Donelson commits to a deep understanding of a client’s business, to enable us to anticipate clients’ needs and assist in their decision making processes. Because we offer consistent, knowledgeable guidance based on their specific goals and objectives, clients view us as a valued business partner. This allows them to focus on the growth and success of their business, confident their legal issues will be handled by an attentive, responsive team.
Our unique approach to providing legal services is enabled by our extensive support structure. As the 73rd largest law firm in the U.S., Baker Donelson gives clients access to a team of more than 560 attorneys and public policy advisors representing more than 30 practice areas, all seamlessly connected across 16 offices to serve virtually any legal need. Clients receive informed guidance from experienced, multi-disciplined industry and client service teams. Our diversity and women’s initiatives ensure diversity in our people, perspectives and experiences. Technology helps us operate more effectively and efficiently by providing instant access to client-specific information and other key resources.